Privacy Policy

Residential Plus Cleaning Inc., values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using the Website, you consent to the practices described herein.

Information We Collect

We may collect the following types of information when you use our Website:

Personal Information

When you contact us through our Website or otherwise, we may collect personal information you provide, such as:

Name
Email address
Phone number
Address
Any additional information you provide in the "Message" field of our contact form

Non-Personal Information

We may automatically collect certain non-personal information about your visit to the Website, including:

Your IP address
Browser type and version
Device type
Pages visited and time spent on the Website
Referring website or search engine

How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide cleaning service quotes.
To schedule and manage your appointments.
To improve our Website’s functionality and user experience.
To send important updates about our services, policies, or promotions (with your consent).
To ensure compliance with legal obligations and resolve disputes.

How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating the Website or providing our services, such as payment processors or scheduling platforms.
Legal Requirements: When required by law or to protect our legal rights, property, or safety.
Business Transfers: In connection with a merger, sale, or other transfer of assets.

Cookies and Tracking Technologies

We may use cookies, web beacons, or similar tracking technologies to enhance your browsing experience. These technologies collect information to analyze Website performance, remember user preferences, and support advertising campaigns.

You can control cookies through your browser settings. Please note that disabling cookies may impact your ability to use certain features of the Website.

Data Security

We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request corrections to inaccuracies in your personal information.
Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
Withdraw Consent: Withdraw your consent to specific data uses at any time.

To exercise these rights, please contact us at [Insert Contact Email].

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when you visit them.

Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it promptly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Residential Plus Cleaning Inc.
Email: info@residentialpluscleaning.ca
Phone: (613) 852-5006
Address: 2020 Jasmine Crescent Unit 814, Ottawa, ON K1J 8K5

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.